A diverse community of leading experts, policymakers and practitioners

The Institute’s key research themes are led by ten academic partners spread across the UK.

Working closely with policymakers

We’re a UK-wide research organisation exploring what productivity means for business

Businesses are crucial to solving the UK’s productivity problems.

Kickstart your journey to improved business productivity

Boost your business productivity-starting today.

Short on time? This toolkit gives you quick, practical steps to work smarter and improve the performance of your business.

We know you’re busy running your business – but what if just a few small changes could unlock the hidden potential? This toolkit is designed to help Welsh SMEs like yours quickly assess, plan, and improve productivity.


What does ‘productivity’ really mean?

Productivity is about creating more value from your existing resources. These resources may include buildings, land, labour, machinery and equipment. Productivity growth can be achieved through increasing the volume of sales of existing goods or services, but also through producing higher value products.


Why should you care about productivity?

Regardless of business size or sector, productivity growth is key to generating profit. By creating more from the same resources, productivity growth provides the opportunity to reduce prices and gain market share, invest in the future, increase employee wages, as well as retain greater profit. In short, whatever the specific aim of your business, productivity growth is a key to achieving it.

At a national level, if labour productivity in Wales was as high as the UK average, residents would be able to work nearly one day less each week and achieve the same results. Isn’t freeing up resources something worth exploring in your business?


Through this simple guide, the Wales Productivity Forum aims to support your journey to improved business productivity. We encourage you to measure productivity, develop a plan for productivity growth and identify the external help you need.

  1. Assess your business productivity

Measure your labour productivity using just three numbers. The annual value of turnover (sales), purchases of inputs (excluding labour) and the number of people employed.

Business productivity is calculated as:

For example, if your business has a turnover of £500,000, purchases £200,000 of inputs (excluding labour), and employs 10 people:

Value added=£500,000 – £200,000 =£300,000

Labour productivity=£300,000 / 10 = £30,000 per worker per year

Benchmark your performance

See how you compare by using the Office for National Statistics interactive tool to benchmark your productivity against businesses within your industry. Understanding where you are in the distribution can help you identify opportunities for productivity growth. How far is your business from the most productive firms in the industry?

Importantly you can also track and monitor your business productivity over time to assess the impact of the changes you make.

  1. Build your plan for productivity growth

Within a business, productivity depends on the skills, wellbeing and management of the workforce and the effective use of equipment including machines and technology. However, every business is unique, and the most effective changes are likely to be best developed within and by the business. By regularly taking just a small amount of time to think about productivity, research shows that you can make the changes required for sustainable growth in the future.

Take a quick productivity health check by asking yourself:

  • Do I measure and target the productivity of my business?
  • How efficient are my processes?
  • How can I use my resources more effectively? What role might technology play?
  • Is there a culture of continuous improvement within my organisation?
  • Do I spend enough time on strategic thinking and planning?
  • How can I embed productivity into my thinking, management and organisational culture?
  • How could I invest today to improve my business productivity in the future?

Reflect on the opportunities you have identified and make proactive steps to capitalise on these. Start to address any barriers to productivity growth you identify. Most importantly, maintain your focus on productivity by setting some regular time aside each month to revisit our health check and concentrate on productivity growth within your business.

Learn the basics of business productivity in just two minutes with a short explainer video from The Productivity Institute:


  1. Get the help that supports your business

We understand that business leaders need support to maximise their productivity potential. Fortunately, there are lots of sources of advice and guidance. From finance to training, these expert organisations are ready to help:

  • The Development Bank Of Wales provides finance to support investment in businesses located in Wales.
  • The Productivity Institute provides a comprehensive guide for businesses.
  • Business Wales provides advice and support to businesses in Wales in relation to business planning and productivity, financial management, sustainability, trading internationally and people management.
  • Be the Business provides guidance covering a range of areas of business performance, including enhancing leadership, use of technology, people management and sales growth. They also provide a training programme for SME leaders.
  • The Federation of Small Business provides expert guidance on a range of topics designed to support productivity and growth, including taxation, training and technology.
  1. Stay connected, share your ideas and get involved

Are there external barriers to productivity growth in Wales which could be addressed through policy?

The Wales Productivity Forum aims to enhance productivity in Wales and is keen to hear what needs to change to make Wales a more productive environment for business. We would welcome your comments at Walesproductivityforum@cardiff.ac.uk.


Case Studies

 


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Do you have a great productivity story?

We are always looking for business pioneers in Wales to share their good practice. Interested? Then please get in touch at Walesproductivityforum@cardiff.ac.uk

Businesses share their stories

1. Productivity growth requires you to work smarter not necessarily harder

In our first case study, Tom Wilkinson, Group Operations Director at Barcud Shared Services, shares how a shift to a four-day workweek helped the business unlock new levels of efficiency.

By streamlining processes and encouraging more focused work, the organisation achieved a 15% increase in productivity. The change not only improved time management but also supported employee well-being-contributing to a more engaged and effective team.

The Barcud experience shows that well-designed changes in working patterns can deliver meaningful business gains without sacrificing quality or output.

2. Achieving productivity growth through more efficient use of space

In our second case study, Jane Wallace-Jones from Something Different Wholesale reveals her plans to reconfigure her warehouse layout and let out excess warehouse space to enhance productivity and profit within her business.

The company intends to streamline workflows and achieve significant productivity gains by adding pallet racking, moving to narrower aisles, and relocating stock closer to picking zones. By leasing underutilised space, Jane also plans to develop a new revenue stream and reduce property costs. This more efficient use of physical space aims to deliver powerful productivity gains and financial benefits.

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